Terms & Conditions
Acceptance of Terms
Welcome to DILUTE ("the Website"), operated by Sheng Cai Co., Ltd. ("we", "our", or "us").
By accessing or using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions and our Privacy Policy. You also consent to the collection, processing, and use of your personal information as described therein.
If you do not agree with these Terms, please refrain from using this Website and its services.
If you are under the age of legal majority in your country or region, you may only use this Website under the supervision and consent of your parent or legal guardian. By continuing to use this Website, you represent that such consent has been obtained.
Orders & Transactions
By placing an order through this Website, you agree to provide accurate and complete information.
All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:
- Pricing or product information errors
- Inventory shortages
- Payment verification issues
- Suspected fraudulent or unauthorized transactions
If any product information, specifications, pricing, images, or delivery schedules are incorrect, we reserve the right to cancel or decline the order within three (3) business days after the order has been placed.
We also reserve the right to refuse future transactions or terminate customer accounts if excessive returns, repeated order cancellations, fraudulent activities, or any behavior deemed harmful to our business operations are identified.
Nothing in these Terms shall limit any rights granted to consumers under applicable consumer protection laws.
Disclaimer of Liability
All services provided through this Website are offered on an "as is" and "as available" basis.
We make no warranties, express or implied, regarding the availability, accuracy, reliability, security, completeness, or uninterrupted operation of the Website.
We do not warrant that this Website, its servers, emails, or other electronic communications are free from viruses or other harmful components. We shall not be liable for any loss or damage arising from transmission errors, interruptions, delays, system failures, or data loss.
Shipping Authorization
To fulfill your order, we may provide the necessary shipping information—including your name, shipping address, telephone number, and other required delivery details—to our logistics providers, courier services, or authorized fulfillment partners.
Such information will only be used for order processing, delivery, returns, or other services directly related to your purchase.
User Responsibilities
You agree to use this Website only for lawful purposes and in compliance with all applicable laws and regulations.
You agree not to:
- Upload, publish, or transmit any unlawful, defamatory, abusive, threatening, obscene, or otherwise inappropriate content.
- Infringe upon the intellectual property rights, privacy rights, or other legal rights of DILUTE or any third party.
- Impersonate another person or provide false information.
- Upload or distribute viruses, malware, or any malicious software.
- Engage in unauthorized commercial activities using this Website.
- Send spam, unsolicited advertisements, chain letters, or promotional materials.
- Interfere with the operation or security of the Website.
- Engage in any activity that may disrupt the experience of other users or damage the Website.
We reserve the right to suspend or terminate access to the Website if any user violates these Terms or engages in conduct that we reasonably determine to be inappropriate.
These Terms & Conditions are subject to change without prior notice. Continued use of the Website following any updates constitutes acceptance of the revised Terms.
