Privacy Policy
At DILUTE ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
By accessing or using this Website, you agree to the practices described in this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies only to information collected through the DILUTE website.
It does not apply to third-party websites that may be linked from our Website or to services provided by third parties that are not managed or controlled by DILUTE.
2. Information We Collect
We collect personal information that you voluntarily provide when you:
Create an account
Place an order
Contact our customer service team
Subscribe to newsletters
Participate in surveys or promotional activities
The information we collect may include:
Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through authorized payment providers)
Order history
Any information you choose to provide when contacting us
We may also automatically collect certain technical information, including:
IP address
Browser type
Device information
Pages visited
Date and time of access
Website usage data
This information is collected to improve the functionality, security, and performance of our Website.
3. How We Use Your Information
Your personal information may be used to:
Process and fulfill your orders
Provide customer support
Manage your account
Send order confirmations and shipping updates
Improve our products and services
Conduct internal analysis and research
Send promotional emails or marketing communications (only where permitted by applicable law)
We will not use your personal information for purposes unrelated to those described in this Privacy Policy without your consent, unless otherwise required by law.
4. Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Access to personal information is limited to authorized personnel and trusted service providers who require the information to perform their duties and are contractually obligated to maintain confidentiality.
5. Sharing of Personal Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary, including with:
Shipping and logistics providers
Payment processing providers
IT service providers
Marketing service providers
Government authorities when required by applicable law
We may also disclose your information when necessary to:
Comply with legal obligations
Protect our legal rights
Prevent fraud or security threats
Protect the safety of our customers or the public
6. Third-Party Websites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Cookies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance our services.
You may disable cookies through your browser settings. Please note that some features of the Website may not function properly if cookies are disabled.
8. Your Rights
Subject to applicable laws, you may have the right to:
Access your personal information
Update or correct your information
Request deletion of your personal information
Request that we restrict or stop processing your information
Withdraw consent where processing is based on consent
To exercise these rights, please contact our customer service team using the contact information provided on our Website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will become effective immediately upon publication. Your continued use of the Website constitutes your acceptance of the revised Privacy Policy.
